Minnesota Children's Museum logo

Company Profile

St. Paul, Minnesota
United States

Job Profile

Job Category:
Customer Service, Administrative - Support Services
Position type:
Part Time
St. Paul
Zip Code:
Job Id #:
Date Posted:
March 05, 2018

Visitor Assistant

Minnesota Children’s Museum is looking for energetic, outgoing individuals who want to work in a fun, playful environment providing quality customer service to the public. We expect our Visitor Assistants to be excited about:

  • Welcoming visitors as they enter the lobby, and orienting visitors to the Museum
  • Accurately and efficiently checking in visitors at the front desk following proper cash handling and ticketing procedures
  • Actively engaging visitors by helping them plan their visit, answering questions, and going out of your way to help when necessary
  • Actively promoting membership and event sales to visitors, and achieving individual sales goals
  • Responding to lobby crowding issues by directing crowds and supervising lines
  • Greeting, orientating and assisting large school groups and birthday party guests
  • Monitoring lobby for safety and cleanliness 

REPORTS TO: Box Office Coordinator
Part-time, (Every other weekend and some evenings required) 
Starting rate of pay is $11.00 per hour. Plus, commissions are paid for achieving sales goals and potential of earning an additional $2.00 per hour. 

Knowledge, Skills and Abilities Required:

The ideal candidate must possess the following qualifications:

  •   High School Diploma
  •  Minimum one year experience in a customer service related field
  •  Experience using a computerized sales system
  •  Commitment to excellent customer service and teamwork
  •  High comfort level working with children and the public
  •  Ability to complete basic first aid training (provided by MCM)
  •  Must be able to work a flexible schedule including every other weekend and some evenings

Available Benefits:

  •  Free admission to museum for family
  •  Competitive pay 
  •  Retirement savings plan with employer match
  •  Pre-tax options for transportation
  •  Earn time off for Sick & Safe Leave

                        About MCM

Minnesota Children’s Museum’s mission is sparking children’s learning through play. We are dedicated to providing children with a fun, hands-on and stimulating environment to explore and discover. With locations in St. Paul and Rochester, MCM employs 70 full-time and 90 part-time employees. At MCM, our workplace values that guide how we work together are: Play, Include, Grow, Serve, and Strive.

Minnesota Children’s Museum is dedicated to growing a diverse and culturally competent team of highly engaged staff and volunteers. Applicants from diverse populations are strongly encouraged to apply.


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