Gillette Children's Specialty Healthcare logo

Company Profile

Location:
Saint Paul, Minnesota
Country:
United States

Job Profile

Job Category:
Customer Service, Administrative - Support Services, Health Care - Medical
Position type:
Part Time
City:
St. Paul
State:
Minnesota
Zip Code:
55101
Reference number:
6996
Job Id #:
11219678
Date Posted:
February 01, 2018

Clinical Support-Float

Location: St. Paul Campus - 200 University

Hours: On-Call Position - must be available 3 days/week, Monday-Friday between 7:30am - 6:00pm for 8 hour shifts.  Will travel to multiple locations in the Twin Cities Metro Area.

Primary Responsibilities:
Gillette Children’s Specialty Healthcare has an opportunity for an on-call Clinical Support Float in our Clinical Support Department. Our Clinical Support Floats provide on site registration and scheduling support to our clinical services. This position requires travel to our metro area locations. Must be available 3 days/week Monday-Friday between 7:30am-6:00 pm for 8 hour shifts.

Position Summary:

This position exists to provide support to the provision of services by covering the various patient access and Clinical Support roles and locations with Gillette’s metro area locations.

Specific duties are determined by the work setting or patient population served; however, in all positions, serving patients with challenging and complex conditions requires a concentration of specialized staff able to work in highly coordinated teams. We organize care around each patient’s condition which requires staff at multiple levels and across many departments to exhibit exceptional teamwork qualities including communicating efficiently and effectively and adopting the behaviors required for high functioning integrated teams, consistent with our Gillette CARES expectations

Qualifications:

Required:

• High School Diploma/ GED
• 1 -3 years’ experience in customer service, administrative or healthcare setting
• Strong computer aptitude including knowledge of Microsoft Office (Word, Excel, Outlook)
• Demonstrated strength in customer service, organization, attention to detail and the ability to work independently
• Demonstrated strong teamwork skills
• Demonstrated ability to multi-task and respond quickly/reprioritize changing needs
• Experience with healthcare systems, may include registration, scheduling, computerrelated discipline or equivalent.
• Minimum 2 years progressive or responsible experience in an electronic systems. If candidate does not have two years’ experience, Associates Degree in technical field.
• Knowledge of office procedures and equipment (copier, printer, fax machine)
• Excellent public relations and communications skills, verbal and written, to meet/exceed customer expectations
• Ability to work independently, organization, meticulous attention to detail
• Must be flexible and efficient
• Ability to multi-task in a fast paced environment

Preferred:

• 1 – 2 years’ previous registration or scheduling experience; comparable experience in healthcare revenue cycle experience is acceptable (i.e. billing, scheduling, call center, registration, financial counseling)

 

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